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This feature is currently in progress and will be released on January 29. Stay tuned!

Rate Rules allow you to have more control over the rate recommendations. You can set up rules based on different conditions and periods, that align with your strategy. The rules will be added on top of the rate recommendations coming from the algorithm.

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  • Create rule consisting of defined

    • conditions and actions

  • Activate rule (as an accumulating or hierarchical rule)

  • Recompute recommendations if you want to apply immediately

    • after activation rules are applied every night

  • Check applied rules and effect on manage page

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What you will find here

Table of Contents

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  • ADR (Average Daily Rate): set a value to which the ADR will be compared. This condition will evaluate the selected room categories.

  • Vacant Rooms: set a value to which the number of available rooms will be compared. This condition will evaluate the selected room categories.

  • Competitors: analyze your hotel’s rates in comparison with the competitors . This condition will evaluate the selected room categories. that are set in your account. This conditions compares your “own” online rate against the competitor rates. You can check the considered rates in Analyse > Analyse > Market or on the Manage page overview tab. The rates are based on your settings, mappings and filters in settings > competitors

    • Average vs. lowest/highest

      • When checking the lowest or highest competitor rate, the system will fetch the respective rate from all available competitors—either across all categories or within the selected category.

      • When evaluating the average competitor rate, the system will gather all available rates and calculate the average—either across all categories or for the selected one.

    • Specific category or all categories

      • Condition for specific category: Specific select category will be compared to all competitor rates for the same category. When there is no rate for this category in the competitors rule will not be applied.

      • Condition for all categories: Hotel rates for each category will be evaluated against all competitor rates. If all rates are empty then the condition will return False. If there are no rates (either own rate or competitor rate) for a specific category the condition for this category is evaluated to true. However at least one condition for a category is required to be checked.

  • Date range: checks only dates within the defined data date range.

    • NOTE: The rule evaluates dates from the start night to the end night in the range. If you set the date range 20.10.2025 → 23.10.2025, the rule will check the nights of October 20, 21, 22 and 23.

  • DBA (Days Before Arrival): check only dates within the DBA range.

    The DBA starts counting from 0, that means:

    • DBA from 0 to 0, will affect the current day (=today).

    • DBA from 0 to 1, will affect the current day and next day.

    • DBA from 3 to 5, will start at current day + 3 and end at current day + 5

  • Events: checks if there is an event defined set in your account on the selected day or not.

  • Occupancy: set a value to which the occupancy will be compared. This condition will evaluate the selected room categories.

  • Price level: checks if the selected price level is set. This condition will evaluate the selected room categories.

  • RevPar (Revenue per Available Room)*: set a value to which the RevPAR will be compared. This condition will evaluate the selected room categories.

  • Weekdays: checks if it is a specific day of the week. This condition will evaluate all room categories.

  • Weather forecast: checks if it is a specific weather forecast.

    • The weather forecast is available for the current day + 14 days. The data source is Open Weather.

  • Weather temperature: set a value to which the temperature will be compared.

    • The weather temperature is available for the current day + 14 days. The data source is Open Weather.

Apply to “All “all categories” vs. apply to “Hotel

For conditions like ADR, competitors, occupancy, price level, and RevPAR, you can choose to evaluate “all categories.” In this case, the rule will check each room category individually.

  • Example: If the rule requires occupancy below 50% for all categories, it means each room category must be below 50% for the condition to be met.

For conditions like vacant rooms, you can choose to evaluate the “hotel” as a whole. In this case, the rule will check the total value for the entire hotel.

  • Example: If the rule requires vacant rooms to be fewer than 10 for the hotel, it means the sum of all vacant rooms must be below 10 for the condition to be met.

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Notes

  • Make sure the added conditions do not contradict each other, so the rule can be properly checked and applied.

  • Add multiple versions of the same conditions applied to different room categories if you only want to evaluate specific categories.

  • You can delete conditions that no longer makes sense to should be evaluated for the rule to be applied.

ACTIONS

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Define how the rule will affect the rate recommendation, for all or each room category seperately, by increasing and/or decreasing the rate by an amount and/or percentage.

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We'll go through each of the rules in this section checking for the conditions, if all conditions of a rule are met, the actions of the evaluated rule will be executed on the affected days. If not all the conditions are met, this rule is not applied.

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Example

If I set 2 rules and add them to the Accumulating Rules block

  • Rule A: Weekday, 10 to 30 DBA: If weekdays are Monday, Tuesday, Wednesday, Thursday, and Friday, and the DBA is between 10 and 30 days from now then decrease the rate by €6 for all categories

  • Rule B: Low occupancy: If Occupancy is less than 50% for all categories then decrease the rate by €5 for all categories

Then, for a weekday like Tuesday, 20 days from now with low occupancy for all categories, both rules will be applied and 11€ (5€ + 6€) will be subtracted from the rate.

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