This feature is currently in progress and will be released on January 29. Stay tuned!
Rate Rules allow you to have more control over the rate recommendations. You can set up rules based on different conditions and periods, that align with your strategy. The rules will be added to the rate recommendations coming from the algorithm.
What you will find here
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Adding a new rule
To create a new rule, go to the Rate Rules page under Settings.
On the Rate Rules page, click the “CREATE NEW RULE” button at the top right. Once the modal is open, you can set up a name, conditions, and actions.
The new rule will be added to the inactive list, and can be dragged and dropped into the accumulating rules or hierarchical rules block to be activated. And the other way around to deactivate the rule.
CONDITIONS
Add and combine up to 10 conditions to a rule, all the conditions have to be met, so the actions can be executed and applied to the rate recommendation.
ADR (Average Daily Rate): set a value to which the ADR will be compared. This condition will evaluate the selected room categories.
Vacant Rooms: set a value to which the availability will be compared. This condition will evaluate the selected room categories.
Competitors: analyze your hotel’s rates in comparison with competitors. This condition will evaluate the selected room categories.
When checking the lowest or highest competitor rate, the system will fetch the respective rate from all available competitors—either across all categories or within the selected category.
When evaluating the average competitor rate, the system will gather all available rates and calculate the average—either across all categories or for the selected one.
Date range: check only dates within the data range. This condition will evaluate all room categories.
NOTE: The rule evaluates dates from the start night to the end night in the range. If you set the date range 20.10.2025 → 23.10.2025, the rule will check the nights of October 20, 21, 22 and 23.
DBA (Days Before Arrival): check only dates within the DBA range. This condition will evaluate all room categories.
The DBA starts counting from 0, that means:
DBA from 0 to 0, will affect the current day.
DBA from 0 to 1, will affect the current day and next day.
DBA from 3 to 5, will start at current day + 3 and end at current day + 5
Events: check if there is an event or not. This condition will evaluate all room categories.
Occupancy: set a value to which the occupancy will be compared. This condition will evaluate the selected room categories.
Price level: check which price level is set. This condition will evaluate the selected room categories.
RevPar (Revenue per Available Room)*: set a value to which the RevPAR will be compared. This condition will evaluate the selected room categories.
Weekdays: check if it is a specific day. This condition will evaluate all room categories.
Weather forecast: check if it is a specific weather forecast. This condition will evaluate all room categories.
The weather forecast is available for the current day + 14 days. Powered by Open Weather.
Weather temperature: set a value to which the temperature will be compared. This condition will evaluate all room categories.
The weather temperature is available for the current day + 14 days. Powered by Open Weather.
Apply to “All categeories” vs. “Hotel”
For conditions like ADR, competitors, occupancy, price level, and RevPAR, you can choose to evaluate “all categories.” In this case, the rule will check each room category individually.
Example: If the rule requires occupancy below 50% for all categories, it means each room category must be below 50% for the condition to be met.
For conditions like vacant rooms, you can choose to evaluate the “hotel” as a whole. In this case, the rule will check the total value for the entire hotel.
Example: If the rule requires vacant rooms to be fewer than 10 for the hotel, it means the sum of all vacant rooms must be below 10 for the condition to be met.
To add a new condition:
Select a condition
Set the required values
Click ADD CONDITION to save it to the rule
Notes
Make sure the added conditions do not contradict each other, so the rule can be properly checked and applied.
Add multiple versions of the same conditions applied to different room categories if you only want to evaluate especifc categories.
You can delete a conditions that no longer makes sense to the rule.
ACTIONS
Define how the rule will affect the rate recommendation, for all or each room category, by increasing and/or decreasing the rate by an amount and/or percentage.
All the actions will be executed if all the conditions are met. Add as many actions as you need.
Accumulating rules
All rules in this section are active and will be executed if the conditions are met.
We'll go through each of the rules in this section checking for the conditions, if all the conditions are met, the actions of the evaluated rule will be executed, if not all the conditions are met, the app will move on to the next rule and do the same process until it gets to the last one.
Example
If I set 2 rules and add them to the Accumulating Rules block
Weekday, 10 to 30 DBA: If weekdays are Monday, Tuesday, Wednesday, Thursday, and Friday, and the DBA is between 10 and 30 days from now then decrease the rate by €6 for all categories
Low occupancy: If Occupancy is less than 50% for all categories then decrease the rate by €5 for all categories
Then for a weekday like Tuesday, 20 days from now with low occupancy for all categories, both rules would be applied.
Hierarchical rules
All rules in this section are active, they are evaluated in a hierarchical order for each day, as soon as a rule meets all the conditions and is applied, all lower-ranked rules are terminated.
If no rules meet the conditions, no rule will be applied to that day.
Example
If I set 2 rules and add them to the Hierarchical Rules block
20 to 30 DBA: If DBA is between 20 and 30 days from now then increase the rate by €4 for all categories
Weekend with low occupancy: If Occupancy is less than 50% for all categories and weekdays are Saturday and Sunday then decrease the rate by €5 for all categories
Then for a day like Saturday, 25 days from now with low occupancy for all categories, only the 20 to 30 DBA rule will be applied.
And for a day like Saturday, 40 days from now with low occupancy for all categories, only the Weekend with low occupancy rule will be applied.
Manage Page
The rate rules directly impact the rate recommendations displayed on the Manage page. To improve transparency and usability, new functionalities have been added.
CALCULATION TAB
Located on the right side of the Manage page alongside other tabs, the Calculation tab reveals how each rate recommendation is determined. This allows you to better understand the factors influencing pricing, including rate rules.
RATE CALCULATION TOOLTIP
In the Manage calendar, hovering over a rate recommendation provides a quick summary of how it was calculated, offering insight into the key factors affecting the rate.
RECOMMENDATION STATUS
The Manage page displays the status of rate recommendations, making it easy to track updates and know when they are complete.
Rate recommendations are up-to-date.
Rate recommendations are being computed. This could take a few minutes.
Computation is complete. Refresh the page to apply the updates to the rate calendar.
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