Dashboard

The opening page for your RateBoard app, the Dashboard, gives you an overview of the Hotel's performance through key performance indicators of revenue management.

What you will find here

Dashboard Overview

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Dashboard KPIs

Let's take a look together at the multiple information displayed in the Dashboard page, It is good to know that the KPIs displayed are standard for all RateBoard accounts and therefore cannot be customized.

Yesterday summary

In the upper left corner, we can find the KPIs related to yesterday's performance:

• Revenue

• Occupancy

• ADR (Average Daily Rate): Average rate of all sold rooms.

  • How to calculate it: (Total room revenue) / (Number of all sold rooms)

• RevPAR (Revenue per available room): This KPI combines occupancy and ADR to see how the hotel was performing.

  • How to calculate it: (total room revenue) / (total number of rooms) or
    (ADR) x (occupancy in %)

• PickUp room nights: How many rooms were booked in the selected period of time.

• PickUp Revenue: Revenue of the rooms booked in the selected period of time.

Open

PickUp summary

The information about pick-up room nights and pick-up revenue are shown for the last seven days.

• PickUp room nights: How many rooms were booked in the last seven days.

• PickUp Revenue: Revenue of the rooms booked in the last seven days.

The KPIs card also compares the current values with same time last year, you can find it in two colors:

• Red: this year's result is lower than last year’s.

• Green: this year's result is better than last year.

Revenue & Occupancy summary

In the middle area of the Dashboard, you can find the average values of other KPIs for the last 7 days:

• Revenue

• Occupancy

• ADR (Average Daily Rate): Average rate of all sold rooms.

  • How to calculate it: (Total room revenue) / (Number of all sold rooms)

• RevPAR (Revenue per available room): This KPI combines occupancy and ADR to see how the hotel was performing.

  • How to calculate it: (total room revenue) / (total number of rooms) or
    (ADR) x (occupancy in %)

The KPIs card also compares the current values with same time last year, you can find it in two colors:

• Red: this year's result is worse than last year.

• Green: this year's result is better than last year.

On the top center, we can find the MTD Revenue and YTD Revenue. 

• MTD Revenue: Month to Date Revenue, shows the revenue for the selected month until the current day.

• YTD Revenue: Year to Date Revenue, shows the revenue for the selected year until the current day.

The KPIs card also compares the current values with same time last year, you can find it in two colors:

• Red: this year's result is lower than last year’s.

• Green: this year's result is better than last year’s.

These two values give us a very clear idea if the hotel performance is ahead or behind the last year's one, same time.

On dashboard, we also display a few graphs. This one shows and compares the revenue of the last 30 days for the current year and same time last year. The average difference to last year gives you a better idea whether the current year is better or worse than the last.

• Red: this year's result is lower than last year’s.

• Green: this year's result is better than last year’s.

By scrolling with the mouse along the graph curves, you can visualize the absolute values of single days and easily check for which days you got a higher or lower revenue.

Market demand

The second graph shows a comparison between your hotel occupancy and the market demand for the next 30 days. The market demand is a Forecast provided by our partner OTA Insight.

Demand is calculated on a market level, the city or region your property is located in. Demand percentage is based on the available hotels, rooms, rate types and restrictions hotels in this area may be applying. This information comes from 3, 4 & 5-star hotels, not just your comp-set.

Demand will be higher if hotels are using LOS restrictions or if availability is low. Similarly, Demand will be lower when there is abundant availability or rates have a significant dropdown.

Through this graph it is very simple to check on which days your hotel responds well to market stimulus or if there is space to be gained.

EXAMPLE

1. Your occupancy is following the trend of the market Demand, this is a good sign.

2. Market Demand is increasing while your occupancy is having a dropdown. In this case, you should check your rates.

Notifications

Next to the box with yesterday's values, the notifications are displayed. What you get here, is what was set up in the notification settings. If you want to know more about the notifications settings, check the Notification documentation.

Abbreviations & Terms cheat sheet

• ADR (Average Daily Rate): Average rate of all sold rooms.

  • How to calculate it: (Total room revenue) / (Number of all sold rooms)

• RevPAR (Revenue per available room): This KPI combines occupancy and ADR to see how the hotel was performing.

  • How to calculate it: (total room revenue) / (total number of rooms) or
    (ADR) x (occupancy in %)

• PickUp room night: How many rooms were booked on the selected period of time.

• PickUp Revenue: Revenue of the rooms booked on the selected period of time.

• MTD Revenue: Month to Date Revenue, shows the revenue for the selected month until the current day.

• YTD Revenue: Year to Date Revenue, shows the revenue for the selected year until the current day.