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Manage rates help you to easily and quickly update your room rates for a few days or months from one place. You can also check RateBoard recommendations and make the most of each room.
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What you will find here
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Rates overview
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Calendar
The Manage window displays a calendar for the dynamic price recommendations. The current month is automatically displayed. If you want to inform yourself about another one, you can choose it by using the two arrows, top left in the calendar. With the right arrow, you leaf through the future, with the left into the past. With the button "today" you get back to the overview of the current month.
What can one take from one day of the month?
The currently set price for the primary room, the respective room category, is located in the upper left corner (primary rooms are explained in more detail under "Settings"> "Room categories")
The rate suggested by RateBoard is displayed directly below the current price.
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Price proposals are displayed in three different colors.
Gray = no change
Red = reduce rate
Green = increase rate
How do I change rates?
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Room type x Room category
Room category: it's a group of room types, for one room category you can have multiple room types. The categories are pre-defined by RateBoard.
Room type: it's a specific room in your hotel, for each room type you can have only one room category. The room type names will depend on your PMS server.
Primary room type: you can only have one primary room per for each room category, this room will contain the base rate, from which the regular rooms will derivate from.
Other room types: you can have multiple regular rooms for each room category, these rooms will have their prices derived from the primary room, adjusted by a percentage or value.
Also see:
How to change rates by room category
On the manage calendar, once you chose the room type you want to edit, you can select one or several days that you would like to update, the Rate Editor
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will open automatically on the right
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side.
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Then you can have
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an overview
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of the current
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and
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suggested changes for each
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room type in this category.
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Here we provide symbols. If you like to change the feature you simply click on the symbol of the feature you like to use.
👁 - Overview
€ - Rates
🔒 - Restrictions
X - Cancel
If you like to go with the suggested rate you just need to click the green “accept all” button. Afterwards the “Save” button will pop up at the bottom of the page.
By pressing the SAVE key, the system accepts the changes in a log, in which all changes can be checked again. The log is located below the calendar.
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Each line can be deselected by pressing on the tick. Once the changes are released, they are also stored in the system. Deselected changes will not be accepted. This makes it very easy to make changes to individual room types.
In case you would like to individualize the rate from the suggested rate you will use the blue “Value” field. Here you have several options to adjust your rate. Those options are, adjust the rates, based on: +/- €, +/-% or the total amount in €. The rate changes of the primary room type will be applied to the other room types accordingly.
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IMPORTANT: If you want to individualize the rate you have to click on the blue “adjust” button instead (step 2.).
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For one day: you will see the rates for the selected date.
For multiple days: you will see a range of rates for the selected dates.
You can change the rates by accepting the rate recommendations or adjusting it manually.
Accept recommendations: to accept the rates recommended by RateBoard click on the button
ACCEPT ALL, this will apply the change to all selected dates. The other room types will have their prices derivate from the primary rate as usual.Adjust manually: if you don’t want to follow the recommendations, you can adjust the current rate and then click on
ADJUST. The other room types will have their prices derivate from the primary rate as usual. The adjustment value can be defined in 3 ways:±€: increase or decrease by x€;
±%: increase or decrease by x%;
€: define a new value.
While updating your rates, you will see an error message if any of the new rates are outside the current price range, and the save button will be disabled. Adapt your changes or manage the price levels before continue.
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The save button will remain disabled until all changes are within the price range. |
Once you are done with the changes, click SAVE, at the bottom of the rate editor tab, to input the updates into the change log, right under the manage calendar, where you can review all the changes before applying and publishing it.
If you don't want to apply any of the changes made, you can simply deselect it, only the selected changes will be applied and published.
Once you reviewed all the changes, click APPLY AND PUBLISH to send the selected changes, or click DISCARD CHANGES if you don't want to go through with it anymore.
How to change rates by room type
In order to change the rate of a specific room type
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, you need to expand each room type by clicking on the expand button (🔽). Once you do that, you will find the current rate difference to the primary room type that you could adjust according to your needs.
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%: percentage on top of the primary room type rate.
€: value on top of the primary room type rate.
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Please keep in mind that for the non-primary room types, you will always adjust the difference to the primary room type rate |
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As you can see in the example below, if we changed the difference from
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15€ to 30€, once you clicked ADJUST the rate increase by 15€, from
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297€ to 312€. From the primary room type rate, we have a 30€ difference.
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ROOM A = adjust value + primary room type rate
ROOM A = 30€ + 282€
ROOM A = 312€ |
If you want to set back the rate to the original settings (as defined in the price level) you can do so by clicking
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on RESTORE DEFAULT.
While updating your rates, you will see an error message if any of the new rates are outside the current price range, and the save button will be disabled. Adapt your changes or manage the price levels before continue.
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The save button will remain disabled until all changes are within the price range. |
Amend rates for all categories
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If you only have one room category, this feature will not be enabled for your account. |
On the manage page, when at least one day is selected, you can access the “hotel” tab in the rates' editor, on the right side of the calendar. On this tab, you can accept rates recommendations and make changes that will affect all your room categories for the selected dates.
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This will not affect dates with Autopilot on. |
How to amend rates for all categories
Select the dates you want to edit;
Go to the Hotel tab, the changes made on this tab will be applied to the hotel (all room categories);
Make the rate adjustments, just as usual;
Accept recommendation
Adjust manually
±€: increase or decrease by x€;
±%: increase or decrease by x%;
€: define a new value.
Save the changes;
Go to the change log to review and publish the changes.
Checking if your rate updates were sent successfully
Once you send a rate update, you will receive a direct success information on your screen.
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With certain PMS however, RateBoard does not push the data, but it will be collected and "pulled" by your system. The frequency depends on your settings in the PMS
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While the rate update is pending in RateBoard, you will see a gray spinner next to the rate. |
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A red spinner will appear if there was an error while sending the rate. Please do not hesitate to reach out to your revenue manager in this case. |
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