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Manage rates help you to easily and quickly update your room rates for a few days or months from one place. You can also check RateBoard recommendations and make the most of each room.
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What you will find here
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Rates overview
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Room type x Room category
Room category: it's a group of room types, for one room category you can have multiple room types. The categories are pre-defined by RateBoard.
Room type: it's a specific room in your hotel, for each room type you can have only one room category. The room type names will depend on your PMS server.
Primary room type: you can only have one primary room per for each room category, this room will contain the base rate, from which the regular rooms will derivate from.
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Other room
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types: you can have multiple regular rooms for each room category, these rooms will have their prices derived from the primary room, adjusted by a percentage or value.
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Also see:
How to define room categories and type
How to adjust room type price levels
How to change rates per room category
On the manage calendar, once you chose the room type you want to edit, you can select one or several days that you would like to update, the Rate Editor will open automatically on the right side, where you can have an overview of the current and suggested changes for each room type in this category.
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If you like to go with the suggested rate you just need to click the green “accept all” button. Afterwards the “Save” button will pop up at the bottom of the page.
By pressing the SAVE key, the system accepts the changes in a log, in which all changes can be checked again. The log is located below the calendar.
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Each line can be deselected by pressing on the tick. Once the changes are released, they are also stored in the system. Deselected changes will not be accepted. This makes it very easy to make changes to individual room types.
In case you would like to individualize the rate from the suggested rate you will use the blue “Value” field. Here you have several options to adjust your rate. Those options are, adjust the rates, based on: +/- €, +/-% or the total amount in €. The rate changes of the primary room type will be applied to the other room types accordingly.
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IMPORTANT: If you want to individualize the rate you have to click on the blue “adjust” button instead (step 2.). |
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How to change rates per room type
In order to change the rate of a specific room type you open the dropdown menu of it. Here you will find the current rate difference to the primary room type that you could adjust according to your needs.
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Please keep in mind that you will always adjust the difference to the primary room type rate as shown in this example.
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As you can see we changed the difference from 20€ to 25€. Once we clicked “Adjust” we see the rate change in the upper right corner where we see the rate increase from 190€ to 195€.
If you like to set back the rate to the original settings (as defined in the price level) you can do so by clicking on “Restore Default”
How to change rates for all room categories
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We are currently working on this and other new features to improve RateBoard for you! As soon as this feature is launched, you will be notified.
How could I check if my rate updates where send successfully?
Once you send a rate update you will receive a direct success information on your screen.
With certain PMS however, RateBoard does not push the data, but it will be collected "pulled" by your system. The frequency depends on your settings in the PMS. In this case RateBoard will give you the first "success" as a confirmation that we provide the rate update to be picked up.
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During the time the rate update is pending in RateBoard you will see a gray spinner next to the rate.
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A red spinner will appear if there was an error while sending the rate. Please do not hesitate to reach out to your revenue manager in this case.
Where can I get information about a suggested rate?
The overview is available clicking on the eye symbol above.
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In this overview, relevant information for the selected date are available. it includes, last year comparison same day of the week, for the following KPI's:
Revenue
Occupancy
Forecast/Final
RevPAR
ADR
Pick up (7 days)
Prices of the competitors
Events if selected in the section Settings - Event
If several days are selected in Manage, the average values of the selected days are displayed in the overview.
About the restriction available in Manage we will be talking in the next article. Click here to be redirected to the article.
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Want to help us to improve RateBoard? If you have any suggestions, let us know ↗ (link to suggestions form)
