Resync Function

The resync function does not replace the manage rates editor.

A Resync is only needed if you made changes in the settings pages and want to resend already confirmed rates to the integrated channels.

The Resync includes already accepted rates for the next 24 months, new restrictions, new settings in room price configuration, new settings in Rate Plans and new settings in price levels (supplements) and sends this data to all integrated channels.

NOTE: Resync does not accept rate recommendations. The Resync sends only accepted rates (shown in gray in the top left corner of each day) with the changes made in settings pages.

Important! If you manually adjusted rates in the manage calendar, they will not be overwritten (but resent as they are).

How to resync data

The resync feature can be found at the bottom part of the manage page, right under the change log. After you are done editing restrictions, settings and configurations follow the steps below.

Click on Resync
Confirm that you want to resync

Wait for the process to be done and you are all set!

In case your resync is not successful for some reason, you will be able to check what went wrong in the error log. Make sure you adjust everything pointed by the error log before pressing resync again.

The resync trigger, success and error are also logged in the user activity log.